bjjili's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how bjjili collects, uses, and keeps your information secure.
1. Introduction and Scope
bjjili is a trusted online casino and sports betting platform in Bangladesh. When you use our website bjjili.lat, you share certain information with us. This Privacy Policy ("Policy") clearly describes what information is collected, why it is collected, how long it is retained, and what rights you have.
This Policy applies to the bjjili.lat website, its mobile browser version, and all related services. By using the site, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our services.
2. What Information We Collect
bjjili collects information from various sources. The categories of information collected are described in detail below:
2.1 Information You Provide Directly
Information you provide directly to us when you register or log in to bjjili:
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Identity verification documents (where applicable)
2.2 Automatically Collected Information
Certain information is collected automatically when you use our platform:
- IP address and device type
- Browser type and version
- Operating system information
- Date and time of site access (Bangladesh Standard Time / BST)
- List of pages visited
- Referral URL (which site you came from)
- Session-related information
2.3 Transaction-Related Information
For financial transactions on our platform:
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus usage details
- Payment method information (via secure encryption)
2.4 Cookies and Similar Technologies
bjjili uses cookies and similar tracking technologies to improve your browsing experience and ensure the functionality of our services. These include session cookies (active during your time on the site) and persistent cookies (to remember your preferences on future visits). You can manage cookies at any time through your browser settings.
3. Purpose of Using Your Information
bjjili uses your personal information for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and manage your account; to ensure secure login. |
| Service Delivery | To manage gaming services, deposits, withdrawals, and bonus activities. |
| Age Verification | To confirm that the platform user is at least 21 years of age. |
| Financial Security | To prevent fraud, support anti-money laundering measures, and ensure secure transactions. |
| Customer Support | To provide assistance via live chat and email; to resolve issues. |
| Improvement and Analysis | To improve platform performance and analyze user experience. |
| Notifications and Communication | To send account updates, security alerts, and important notifications. |
| Responsible Gaming | To help prevent excessive gaming and ensure a healthy play environment. |
4. Sharing Information and Third Parties
bjjili never sells your personal information. However, information may be shared with trusted third parties in the following limited circumstances:
4.1 Service Providers
Only the necessary information is shared with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure management, and fraud prevention services. All such partners operate under strict confidentiality agreements.
4.2 Legal Obligations
If disclosure of information is required by law, court order, or the direction of a regulatory authority, bjjili will comply with that requirement. In such cases, we will make every effort to notify you to the extent possible.
4.3 Protective Disclosure
Information may be disclosed where necessary to protect the safety of a user or third party, to investigate fraud or unlawful activity, or to enforce our terms and conditions.
5. Information Security Measures
bjjili has adopted industry-standard technical and organizational measures to protect your personal information:
SSL Encryption
The site uses TLS/SSL technology. All data exchanged between your browser and our servers is transmitted in encrypted form.
Password Security
Your password is never stored directly — it is kept only as a one-way hash, which cannot be reversed.
Access Control
Your information can only be accessed by authorized staff, and only when required for a specific work purpose.
Regular Audits
Our security measures are regularly reviewed and updated to ensure the highest level of protection.
No platform can guarantee complete security on the internet. However, bjjili maintains the highest effort to protect your information.
6. Data Retention Period
bjjili retains your personal information only for as long as it is needed to fulfill the relevant purpose or as required by legal obligations.
6.1 Active Accounts
All account information and transaction records are retained while your account is active. This information is necessary to provide services and ensure the security of your account.
6.2 After Account Closure
If you close your account, transaction records and identity verification information will be retained for a defined period in accordance with financial regulations and legal requirements. After this period, information will be securely deleted or anonymized.
6.3 Cookies
Session cookies are deleted when your browser session ends. Persistent cookies generally last between 30 and 365 days, but you can delete them at any time through your browser settings.
7. Your Data Rights
bjjili respects your rights over your personal information. Your key rights are listed below:
Right to Access
You may request to view what information we have collected about you.
Right to Correction
If any of your information is incorrect, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
In some cases, you may request that processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object to your information being used for specific purposes.
8. Privacy of Minors
bjjili provides services only to individuals aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that a minor has created an account using false information, that account and all associated information will be deleted immediately. If you believe a minor is using bjjili, please contact us.
9. Third-Party Sites and Services
The bjjili.lat website may occasionally reference third-party sites. However, this Privacy Policy applies only to bjjili's own platform.
When using third-party payment services (such as bKash, Nagad, Rocket, Upay, and banks), you will be subject to their own privacy policies. It is recommended that you read the privacy policy of the relevant service before completing a transaction.
10. Policy Changes and Updates
bjjili may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email address
- By requesting you to review the updated policy at login
Continued use of the site after any changes will be taken as your agreement to the new policy. You are therefore advised to review this page regularly.
The "Last Updated" date at the top of the page always reflects the date of the most recent revision.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, do not hesitate to contact us:
Live Chat: 24/7 direct support in Bengali — start a chat from any page on the website.
Email: [email protected]
We generally make every effort to reply to email messages. Any request related to the protection of your information will be verified and processed accordingly.
For more information on responsible gaming or your account security, visit our Responsible Gaming page and our FAQ page.
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